Facilities

With great shops and equally impressive facilities, we aim to make your shopping experience a pleasurable one. If you have any queries or require assistance during your visit please speak to a member of staff.

We have:

  • Super clean parent and baby facilities. Contact a member of our team for more information.
  • Over 900 car parking spaces with 46 allocated disabled bays.
  • A full wash and was valet service for your car while you shop. Located on level two of our multi-storey.
  • A dedicated Customer Service Centre to meet all of your information needs. Please call 0191 510 8581 to speak to one of our Customer Service Assistants.
  • Personal assistance whenever you require. Please contact our Customer Service Centre in advance.
  • Shopmobility scheme with scooter and wheelchair hire located on the roof top car park adjacent to Debenhams. For more information call Rosscare on 0191 514 3337.
  • Registered assistance dogs are welcome.

Food and Drink

The Bridges has a number of cafes, bakeries and coffee bars to revive and refresh. Try something tasty at:

  • BB's Coffee and Muffins
  • Costa Coffee (inside Waterstones)
  • Debenhams In-Store Cafe
  • Esquires
  • Greggs Mall Cafe
  • O'Briens

Disabled Shoppers

We aim to provide impressive facilities for all of the Bridges shoppers. For more information on access, parking, toilet facilities, hearing assistance, medical facilities and mobility equipment hire please view the Bridges access guide provided by DisabledGO.