We are now operating under Tier 4 restrictions and we’re doing everything we can to keep you safe. The centre is open for essential retailers only, with a selection of stores offering click & collect services. Please check with individual retailers for more information on these services and for opening times, as some stores may be operating on reduced hours. For a full list of essential retailers and click & collect stores please click here.
As a team, we want to provide a safe environment for all of our shoppers. To ensure your experience at the Bridges is safe and trouble-free, we would ask you to abide by these very important rules as outlined below – for both your wellbeing and for the staff at the centre.
Here’s what’s in place for your safety and ours:
One way system to ensure social distancing measures are followed. Social distancing is essential and we will have a wide range of measures in place to keep your shopping experience secure. All shoppers must follow the marked route and keep 2 metres apart at all times.
From Friday 24 July 2020 face coverings must be worn in shops and we ask that you abide by the same rules when shopping or walking through the Bridges, unless you are medically exempt. If you are exempt due to medical reasons, you can collect an exemption sticker from our Customer Service Desk if you wish.
Should you visit without an exemption to wear a face covering, we will refuse entry from Wednesday 30th September 2020 and can call the police if people refuse to comply, the police have the formal enforcement powers and can issue a £100 fine.
Hand sanitisation stations
When visiting the centre, we ask you to use our hand sanitisation stations located at all entrances to the shopping centre as much as possible. All washroom facilities will remain open, but people may have to queue, as a “one in, one out” system will be used to ensure social distancing is maintained, however, customers who present us with a ‘Just Can’t Wait’ card will be allowed to the front of the queue and access to the toilets as soon as is practicable.
Our one-way system with arrows will direct you on how to negotiate the centre. You must always abide by social distancing measures.
Where necessary, we will have a queuing system outside of shops, marked with yellow footprints placed two metres apart.
We have also introduced extra cleaning and sanitisation which will be on-going throughout the day, which will see a dedicated team sanitising all areas throughout the day.
The centre will be trading at its regular opening hours, which can be found here. Some stores may differ so please check with each individual retailers before visiting.
Our Roof-top car park is open for use, but social distancing will need to be exercised, in the car park itself and in lifts and stairwells. Our Multi-storey car park is currently closed due to Tier 4 restrictions. We apologise for any inconvenience this may cause.
Shoppers are asked to note that not all entrances to Debenhams will be open, which means that the entrance from the Roof-top car park across the glass bridge will be closed, as will all entrances from the Multi-storey. Normal charges apply.
Our customer toilets will be open as usual during centre opening hours.
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