Accessible Shopping

DisabledGo is an award-winning disability organisation, based in the UK, which produces reports detailing accessibility to venues all over the country. Disabled people visit each venue in person to survey the the facilities and accessibility to people with disabilities, be they mobility, vision or hearing-based.

For a detailed accessibility guide to the Bridges visit DisabledGo.

ShopAbility – mobility scooter hire

ShopAbility is a service provided by the Bridges that offers motorised scooter hire for customers with limited mobility to enjoy shopping in the centre.

Simply head over to the Customer Service desk to hire one. Find out more here.

ShopAbility played a massive part in the Bridges winning the Diversity and Inclusion Scheme of the Year Sceptre Award last year. Read more about it here.

Disabled Parking

There are over 40 disabled parking bays located in the roof top and multi-storey car park, charges apply.

Assistance Dogs

We welcome assistance dogs in the centre as long as they are identifiable and are kept on a lead.

Accessible Toilets

There are accessible toilets available and a toilet attendant on duty during shopping hours.

These toilets can be accessed with a RADAR key.

Sensory Bags

Sensory bags are available for hire from our Customer Services. They are designed to help visitor with additional needs to have a more enjoyable and relaxed experience when visiting the centre.
The bags include:

  • Wearable Press Stress Relief Wristband
  • Colourful Beanbags
  • Kids Ear Defenders-Noise Cancelling Headphones
  • Colourful Monkey Stringy Balls
  • Pull & Pop Tube Sensory
  • Sensory Shapes with Water Beads
  • Transformable Fidget Spinner Toy
  • Visual Communication Cards

Find out more information here.

Baby Changing Facilities

You can find a baby changing facility in the male and female toilets on Brougham Street corridor or another located up the first flight of stairs next to the lift in Brougham Street corridor.

Breastfeeding

You are welcome to breastfeed anywhere in the shopping centre. Whether that be in the baby changing facility or on the mall.

 

If you have any questions we haven’t answered here, please call us on 0191 510 8581.